Home / Services / CONVERT / WhatsApp & SMS Marketing CONVERT · The inbox they actually open Marketing in the Inbox They Actually Open
Compliant WhatsApp and SMS programs, including broadcasts, automations and AI agents, that drive bookings, sales and repeat business.
Get the AI Agent Opportunity Audit → See how it works ↓ 
— Opt-in rate VERIFY — Delivery rate VERIFYWHY WHATSAPP & SMS MARKETING MATTERS NOW Email inboxes are crowded and social reach is rented. Text messages get read, and conversations convert. WhatsApp is the default messenger for many US communities and international customers, and SMS reaches almost everyone. Both need strict consent rules in the US, which is why most brands underuse them.
7× more likely to qualify a lead when you respond within one hour instead of later. Source · Harvard Business Review, 2011 ↗ $36 average return for every $1 spent on email marketing. Source · Litmus ↗ 70% average online shopping cart abandonment rate across 49 studies. Source · Baymard Institute ↗The cost of getting it wrong
! Unregistered numbers Messages blocked because 10DLC was never done.
! Consent risk Lists built without proper TCPA opt-in.
! One-way blasts Promotions sent, replies ignored.
! No automation Reminders and follow-ups done by hand, or not at all.
What's included
9 SUB-SERVICES · ★ AI-ERA 01 ★ AI-ERA WhatsApp Business API Setup Verification, templates and number setup.
02 ★ AI-ERA Broadcast & Promotional Campaigns Segmented campaigns on WhatsApp and SMS.
03 ★ AI-ERA Click-to-WhatsApp Ads Meta ads that open a conversation.
04 ★ AI-ERA Conversational Commerce Catalogs, abandoned cart and order update flows.
05 ★ AI-ERA SMS Automation & Drip Flows Reminders, review requests and two-way SMS.
06 ★ AI-ERA A2P 10DLC Registration Brand and campaign registration for US carriers.
07 ★ AI-ERA TCPA Consent Management Double opt-in, STOP/HELP handling and quiet hours.
08 ★ AI-ERA WhatsApp AI Chatbots & Agents AI that answers, qualifies and books in chat.
09 ★ AI-ERA RCS Rich Messaging Branded, interactive messages on supported devices.
How we do it step by step
01 Compliance and consent audit Week 1 Compliance report 02 Platform setup and registration Week 1–3 Approved numbers 03 List growth strategy Week 2 Opt-in plan 04 Flows, campaigns and agents Week 3+ Live automations 05 Measure, segment, scale Monthly Messaging report WHEN WHAT YOU RECEIVE Week 1 Kickoff, access, audit findings and a written plan for the first 90 days. Month 1 Approved numbers and opt-in plan. Month 3 First results reviewed against the agreed KPIs, with the next quarter’s priorities. Ongoing Messaging report, a live dashboard and a written monthly review.KPIs we move
Baseline set in week 1 Live dashboard, updated daily Reconciled with your CRM Written monthly review KPI 01 PIPELINE Opt-in rate Qualified opportunities created, counted in your CRM and not only in the ad platform.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH CRM KPI 02 GROWTH Delivery rate Tracked against an agreed baseline and reviewed with your team.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH Live dashboard KPI 03 GROWTH Click-through rate Tracked against an agreed baseline and reviewed with your team.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH Live dashboard KPI 04 EXPERIENCE Reply rate How quickly and how well every lead and customer gets an answer.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH Call, chat and helpdesk logs KPI 05 REVENUE Revenue per message Money attributed to the program, reported on the same basis finance uses.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH CRM + finance data KPI 06 RETENTION Opt-out rate How many customers stay, return and keep engaging.
GOAL ↓ Lower is better REVIEWED Bi-weekly SOURCE OF TRUTH CRM + email/SMS platform KPI 07 CONVERSION Bookings from messaging Share of people who take the next step at this stage of the funnel.
GOAL ↑ Higher is better REVIEWED Bi-weekly SOURCE OF TRUTH GA4 + CRMTOOLS & PLATFORMS Tool-agnostic. We use what fits your stack.
WhatsApp Business Platform Twilio Attentive Postscript Klaviyo SMS Wati GoHighLevel AI ADVANTAGE Where AI helps, and where people lead
↗ Faster research, analysis and first drafts, so more time goes to strategy. ↗ More variations tested each month for the same budget. ↗ Always-on monitoring that flags problems before a monthly report would. ● People own positioning, judgment and final approval. ● People build the relationships: with you, your customers and the press.Case studies and the numbers behind them
NORTH CAROLINA 4 MONTHS National Med Spas & Aesthetics +66% Opt-in rate in 4 months THE CHALLENGE Growth had stalled: Opt-in rate and Reply rate were moving the wrong way, and nobody could say which channel was responsible.
WHAT WE DID WhatsApp AI Chatbots & Agents TCPA Consent Management A2P 10DLC Registration Broadcast & Promotional Campaigns AUDIT BUILD LAUNCH SCALE Opt-in rate ↑ HIGHER IS BETTER +66% BEFORE 9.4% AFTER 15.6% Reply rate ↑ HIGHER IS BETTER +50% BEFORE 31.4% AFTER 47.2% Click-through rate ↑ HIGHER IS BETTER +45% BEFORE 8.6% AFTER 12.5% Delivery rate ↑ HIGHER IS BETTER +135% BEFORE 24.9% AFTER 58.4% KEY TAKEAWAY +66% Opt-in rate in 4 months for a National Med Spas & Aesthetics. Get a plan like this → SAMPLE CASE STUDY · REPLACE WITH VERIFIED, CLIENT-APPROVED RESULTS BEFORE LAUNCHWhatsApp & SMS Marketing FAQ
Yes, with prior express written consent for marketing messages, clear opt-out and respect for quiet hours under the TCPA.
It is the carrier registration system for business texting on local numbers. Unregistered traffic gets filtered or blocked.
Through checkboxes, keywords or forms with clear disclosure, confirmed by a double opt-in message.
The app suits one person on one phone. The API supports teams, automation, AI agents and CRM integration.
Yes. AI agents can answer questions, qualify leads and book appointments, with human handoff.
Usually two to four marketing messages a month, plus transactional messages as needed.
A2P 10DLC approval typically takes one to three weeks.